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Alteryx Designer Desktop Discussions

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SOLVED

2021.2 Error after installation

phottovy
13 - Pulsar
13 - Pulsar

I recently upgraded my version of Alteryx Designer 2021.2.1.35394 and now when I open the program, I get the generic error message:

 

phottovy_0-1626716348589.jpeg

 

Looking at the error logs, I see this message: 

 

Alteryx Designer x64 - 2021.2.1.35394
Type: System.TypeInitializationException
Message: The type initializer for 'AlteryxGuiToolkit.Gallery.GalleryConnectionManager' threw an exception.
Source: AlteryxGuiToolkit

 

 

Any ideas on what is causing the issue or what I can do to fix the error?

5 REPLIES 5
dougperez
12 - Quasar

Try to uninstall and install alteryx designer again (first uninstall!), this can be the most common error: windows 😄

phottovy
13 - Pulsar
13 - Pulsar

Thanks @dougperez . I was hoping to avoid that process since I have to track down someone with an admin password to uninstall programs. But sadly, yes, the old uninstall and reinstall seemed to solve the problem.

atcodedog05
22 - Nova
22 - Nova

Looks like uninstall and reinstall is a common fix for error with newly installed Alteryx 😅

Maskell_Rascal
13 - Pulsar

Maskell_Rascal_0-1626788676751.gif

atcodedog05
22 - Nova
22 - Nova

Totally 😂😂

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