Install/uninstall: allow clean installation (aka fully remove any previous installations)

[PaulNo]

To avoid some errors occurring during upgrade or even installation, it would be great  to add an option in the installer to go with a fresh installation (remove any previous Alteryx Designer).

If selected, option would:

- Warn users that everything Alteryx related is going to be deleted

- Generate a log of what is going to be removed

- Rename folders and registry keys listed there: https://community.alteryx.com/t5/Alteryx-Designer/Complete-Uninstall-of-Alteryx-Designer/ta-p/402897

(rename instead of delete to avoid "bad surprises")

A similar option could exist when one would like to uninstall Alteryx Designer.

This would remove the frustration of having to rely on a "white knight" when something happens in the middle of an upgrade or an installation.

Thanks,

PaulN 

[KylieF]

Thank you for your feedback! We don't get a lot of ideas pertaining to the installer so it's good to see some come in!

I reviewed your post and everything looks good to go. Be sure to check out our updated Submission Guidelines for any board or criteria related questions!

[ChrisTX]

Adding a little info, from Sean Adams:

... A full clean uninstaller for Alteryx so that it cleans out all registry entries, files, logs, folders, temp files, paths from the environment etc.

And if possible - make it possible to run the uninstaller / cleaner separately in-case of a situation like where the uninstaller msi file is not working right. For example - if you have a bad install of the Python part of an Alteryx install - it's pretty tough to fix.

An uninstall should return the machine to EXACTLY the same state it was in before you ran the install. Alteryx currently leaves a lot of stuff behind with an uninstall.

[SGolnik]

Running both an admin and user install on my machine has been getting more difficult in recent years. It has gotten to the point that I have to do a complete uninstall of Alteryx just to get clean installs, but this is very time consuming. This idea is long overdue!!!!