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Alteryx Designer Desktop Ideas

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Have an intuitive support email address

When it comes to something going wrong in Alteryx the last thing I can ever remember is the email address to use for support. Instead of trying to remember whether to use customersuccess@ or clientsvcs@ why can't it just simply be support@?

 

At your time of need, please make it as simple as possible to get help.

5 Comments
GrantL
Alteryx Alumni (Retired)

Craig thanks for your suggestion. This is certainly a reasonable request. The current email addresses for support are clientservices@alteryx.com or clientsvcs@alteryx.com. We will look into the option of setting up support@alteryx.com as an alternate address for reaching support.

 

TaraM
Alteryx Alumni (Retired)
Status changed to: Under Review
 
TaraM
Alteryx Alumni (Retired)

The email address support@alteryx.com will now go to Client Services and the appropriate support ticket will be issued. Thanks again for submitting the idea, @craigbloodworth and for responding so quickly, @GrantL

TaraM
Alteryx Alumni (Retired)
Status changed to: Implemented
 
raviteja2355
5 - Atom

My alteryx designer have been deactivated,how can i activate the designer again,

 please help me out with this,its asking activation license key

it helps me to practice on my windows pc.

Thank you.