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Email Tool: Allow "Display Name" option for sender name per RFC2822 Standards

This is a feature request based on my comment submitted here: Email Tool: Format "From" field to accommodate "Di... - Alteryx Community

 

It would be great to provide an option in the Designer Email Tool to allow us to specify a "Display Name" when sending emails.  The "Display Name" is a common part of the email specs listed here: RFC2822 - Section 3.4 (Address Specification) 

 

The email gateway/service that I'm using will send emails, but the "From" line will reflect only the email address.

 

For example, it will show an email as being from "john.smith@example.com" where I would love for it to show up as from "Smith, John".  This would make emails appear like other internal company emails in our company Outlook clients, and in general provides more useful flexibility for the Email tool. 

 

Many other email clients support using Display Name, but it appears that Alteryx currently doesn't.

 

The format of an email address with Display Name is something like "Smith, John" <john.smith@example.com> (with or without the quotes).

8 Comments
patrick_digan
17 - Castor
17 - Castor

Great idea!

AcevedoYo
8 - Asteroid

Commenting on this even though it's been a while... It's one of those quality of life things that makes a huge difference.

jpbred
5 - Atom

There's another similar idea out there...  
Is there a way to merge them?  ...but only if it counts both of my votes. 👍👍

Idea -- Enable "Friendly Name" on Email tool 

Ian_Johnson
7 - Meteor

I have come looking for a solution to this and so am 100% behind this idea.....being able to push who the email is from, rather than just the left of the @ would add great value to an existing process that I have an increase the email pick up ratios

MotownSlonny
5 - Atom

please there must be a way!

FreeRangeDingo
11 - Bolide
11 - Bolide

Need an option to delete

dhovey
7 - Meteor

Also very interested. Please?

patrick_digan
17 - Castor
17 - Castor

For what it's worth, I did finally find a workaround so that the display name came through. It's surely dependent on your specific setup, but here is what worked for me. First, here is how I would normally setup my email tool where the display name doesn't come through:

image.png

 

After much googling, here is the setup so that my display name comes through:

image.png

 

Notice that I had to change the port (587 worked for me), encryption (StartTLS worked for me) and then check the use SMTP auth box so I could enter my user name and password. Now that I'm using my user name and password, it displays my name when the email is sent.

image.png