"An Unhandled Exception Occurred" Error Message

[FaizanB]

Hi everyone,

I recently downloaded Alteryx Designer and I am on my free trial.

I wanted to use a custom formula function called DataUtils for my Alteryx. The xml file for the custom formula function is attached. 

When I pasted this file in this location: ~\Alteryx\bin\RuntimeData\FormulaAddIn and tried to run Alteryx, Alteryx keeps giving me this "An Unhandled Exception Occurred" error message (please refer to screenshot below). From the moment I start Alteryx and then try to add or configure any tool, I always get this error. Even when I try to close Alteryx, it doesn't let me and gives me this error instead. I have to close Alteryx from the task manager.

I tried reinstalling Alteryx multiple times and this issue still persists. I also deleted that DataUtils file from that location but again this issue still persists. 

My Alteryx version is 2025.1.2.142

I am not sure if this is relevant but this Alteryx is installed on a virtual machine.

Would be grateful if someone could help me resolve this. 

[FaizanB]

Turns out it was not an issue with the VM. It was something to do with Alteryx itself, maybe related to the free trial. I have now shifted to a licensed version and the error has stopped.

Thank you all for your help!