Why are Designer updates not available on the license portal?
Alteryx advises me that version 2019.3.5 is available, do I want to update?
It logs me to the license portal where the most recent version to download is 2019.1. Why?
I have observed that the only way to download a recent version is to download a trial version which triggers a raft of 'Welcome to the product' emails.
¡Resuelto! Ir a solución.
When you log in do you see a dropdown menu for which organization you're in? If so, try switching to another organization. That should solve your issue.
Hi @Genevieve
According to this post, send an email to fulfillment@alteryx.com including your email and they should be able to help you.
Dan
There is no organisation drop down. I'll email the Fullfilment team as suggested by @danilang