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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

cancellation of long running jobs

adarsh2707
8 - Asteroid

Hi All,

 

I was reading the article - https://community.alteryx.com/t5/Engine-Works/How-to-Cancel-Manual-Jobs-in-Alteryx-Server/ba-p/90192... that talks about cancellation of long running jobs. I wish to implement something similar for my system as well. However I seem to running into an issue with the MongoDB input tool. I cant seem to retrieve any information from it as it throws an error for me - authentication error: generic server error

 

I am not sure what is the cause of this error. I tried running this in the main server that does jobs that retrieve data from MOngo DB - Alteryx server usage report. But this does not work. Can anyone help me out here

2 REPLIES 2
gautiergodard
13 - Pulsar

Hey @adarsh2707 

You should be able to do this in the system setting of your server environment. 

In the worker section you'll see an option to cancel jobs running longer than a certain number of seconds - typical recommendation from Alteryx is to see that value 1.5-2 times the time of your longest working workflow.

gautiergodard_0-1668434960039.png

 

adarsh2707
8 - Asteroid

Hi @gautiergodard 

This however only tackles the issue of scheduled jobs and not jobs that are manually triggered. Hence I was looking at the above link. 

Would you be able to tackle the Manual run job ?

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