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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Workflow does not get saved to Gallery

AJ_2
5 - Atom

Once I open and edit a workflow in Designer Desktop from gallery and when I go to save it back to gallery, I'm only able to save it to gallery if I edit it quickly and then click on the 'Save' option under 'File' at the top left. In case I edit the workflow for say an hour, and then go and click on the 'Save' option under 'File', it does not show the usual 'Saving to Gallery' pop up. Does anyone know why this might be happening?

3 REPLIES 3
AlteryxMatt
Moderator
Moderator

Hello @AJ_2!

I think this may be a good candidate to report through Mission Control (my.alteryx.com) to ensure Customer Support is aware and can provide insight into resolution. The case submission process will also search the Knowledge Base in case there is a known solution

Matt Rotundo
Alteryx Community Moderator
apathetichell
20 - Arcturus

Is your Server in a vpn or otherwise accessible via SSO? Seems like this could be an identity token timeout.

AJ_2
5 - Atom

Yes it is. Okay, I will look into that.

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