Why is my Cass output in Demo Mode?

Hi,

I've been using CASS regularly for over a year. Normally, every couple of months, we get a notification that a new data set is available and we update the files and it runs fine.

Today for the first time, I'm getting an error in the results under CASS_ErrorString: "Demo Mode Only".

The only thing I can find on this in the Community is here: https://help.alteryx.com/current/CASS.htm where it only explains the code (only Nevada addresses are handled in Demo mode).

Does anybody know what happened?

Thanks.

CASS

Accepted answers

TravisR

Hello –

The issue with the US and Canada CASS engine has been resolved. If you have already spoken to a Support team member and your CASS engine is successfully running, no action is required by you.

Please download the updated CASS engines from the “Data Packages” tab from the Licensing and Download Portal (licenses.alteryx.com) to reinstall the latest install. Alternatively, these updates can also be found on the CASS downloads page: