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Alteryx Designer Desktop Discussions

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Unhandled Exception when opening Alteryx

kathrynbeloin
5 - Atom

Hello,

When I try to use Alteryx, the program will not open and instead I am receiving an error message stating "An Unhandled Exception Occurred." I tried to follow some other threads but nothing as been successful. I went to File Explorer on my device and navigated to ProgramData\Alteryx\ErrorLogs\AlteryxGUI and found this error message (attached below), although I am not sure what it means or what to do about it. Any insight on fixing this issue would be much appreciated. 

 

2021-02-11 (2).png

1 REPLY 1
ArtApa
Alteryx
Alteryx

@kathrynbeloin - Please contact support@alteryx.com to resolve the issue.

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