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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Unhandled Exception Occurred

buddhiDB
7 - Meteor

I keep on getting the following error message and it stops all activity on the platform.I got this error since Alteryx 25.1 version

The error message:

buddhiDB_3-1747302679983.png

 

 
 

 

3 REPLIES 3
AlteryxMatt
Moderator
Moderator

Hi @buddhiDB!

I think this may be a good candidate to report through my.alteryx.com to ensure Customer Support is aware and can provide insight into resolution. The case submission process will also search the Knowledge Base in case there is a known solution

Matt Rotundo
Alteryx Community Moderator
Qiu
21 - Polaris
21 - Polaris

@buddhiDB 
It appears that we have to remove the Alteryx Copilot and you can find out how in here.
https://community.alteryx.com/t5/Alteryx-Designer-Desktop-Discussions/Error-from-5-13-25-Update-Unin...

sowjanyayinti
8 - Asteroid

I have this issue now and did submit a case. I do not have copilot and i am not able to do anything right now without the error popping. I touch anything on the interface and this error comes. 

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