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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

Unable to update Designer Verision

JS1989
8 - Asteroid
‎11-07-2024 06:10 AM

I noted today that the licensing/downloads portal is unable to populate itself with the list of available downloads for me.

 

The new portal (https://us1.alteryxcloud.com/license-portal/) presents a "There was a problem fetching the products" error.

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alexnajm
18 - Pollux
18 - Pollux
‎11-07-2024 06:14 AM

Are you able to see the drop down for "Account"? You may have to select a different one for it to populate

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