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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Unable to uninstall Alteryx

searlim22
5 - Atom

I tried to install a new version of Alteryx, but Alteryx wouldn't let me. So, I try to uninstall the older version (2020.1 x64) like show in the image below. When I tried to uninstall, it also wouldn't let me to uninstall and show the image below: "Fatal error during installation". Anyone has any suggestion? Should I just delete all the Alteryx from my computer and install the new version. 

 

Some note: when I install Alteryx, for some reason it go to  C:\Users\MyUserName\AppData\Local\Alteryx instead of the C drive. So I am not sure why either. 

searlim22_0-1606019778131.png

 

Thank you for your help!

 

Best, 

Sear Lim

 

3 REPLIES 3
Qiu
21 - Polaris
21 - Polaris
oyes2704
8 - Asteroid

@Qiu , the link above doesn't work. Saw it in few different places but not able to find the solution instructions. Could you please repost the hint?

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