Unable to run workflow on Alteryx Server - Manual or Scheduled - Failed to fetch DCM value

Question

Hello,

I have a workflow in designer that has 4 outputs to Tableau server. When running it in designer, it works perfectly fine with no errors. However, when its published to Alteryx Server, I get the below errors. The errors arise when the workflow is scheduled and when I run it manually on Alteryx Server. I have other workflows scheduled on Alteryx Server that output to Tableau and run without any issues except this one.

Failed to fetch DCM_values. (ToolId: 314)Failed to fetch DCM_values. (ToolId: 315)All incoming anchors initialized, but plugin has errors. (ToolId: 313)All incoming anchors initialized, but plugin has errors. (ToolId: 312)Any idea how I can resolve this?

Server version: 2022.3.1.553

Designer version: 2022.3.1.553

EDIT: I prefer not to upgrade to 2023 just yet. Last time I attempted to update to 2023, I lost all workflows in Gallery. I would need to submit an Alteryx support ticket, a change ticket with my companys security team and have someone from Alteryx on a call to make sure nothing is lost again.

Raj · Accepted Answer

@mystasz 
How to Set up DCM for Designer and Server (alteryx.com)
The errors you're encountering seem related to the DCM (Data Connection Manager) values not being fetched correctly on the Alteryx Server. Since it works fine in Designer but not on Server, it indicates a discrepancy between the environments. Here are a few steps you can take to troubleshoot and resolve this issue:
Check DCM Configuration
permission and credentials

hope this helps.