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Unable to open output file.

jmeany2421
6 - Meteoroid

After running a workflow I am unable to open the file containing output data. I can see it in my quick access files with the sync pending designation, but in the folder that I have mapped it to. When I try to open the file from quick access, I am met with a message saying 'Sorry, we couldn't find "File path, File path". Is it possible that it was moved, renamed, or deleted?'

 

I am not sure if this is a workflow issue, device issue, settings issue, or some combination of the three. Two separate colleagues of mine are able to successfully run the workflow and map the open file to the shared drive. As far as I can tell I am following their process/procedure exactly.

 

For context, the workflow is meant to merge two excels into one, a prior year and current year set of data respectfully, each with the same column headers.

 

Any help is appreciated, cheers.

10 REPLIES 10
Swathi
9 - Comet

can you try creating a blank .xlsx file instead of .xlsm and pointing it to that to overwrite. 

Please let me know if this helped

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