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Unable to open MY locked workflow

HomesickSurfer
12 - Quasar

Hi

 

I am unable to open a locked workflow that I created and set the lock with my serial number (which is my email address associated with my license).  What do you use as a serial number if not the email address?  How can I lock a flow and allow at a minimum myself to open it?

2 REPLIES 2
alexnajm
17 - Castor
17 - Castor

Serial number can be found under Help --> About

alexnajm
17 - Castor
17 - Castor

If you don't put your serial number in correctly, you could theoretically lock yourself out. That's why it's recommended to always have an unlocked version available!

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