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Alteryx Designer Desktop Discussions

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SOLVED

Unable to install Alteryx Intelligence Suite with 30-day free trial

osadma
7 - Meteor

Hello Alteryx Experts,

 

I am keen to install the Alteryx Intelligence Suite on the firm's laptop but unable to do so.

Tried both the admin installer and non-Admin installer but ended up having different errors just before the completion, respectively.

Does anyone have any idea about the errors?  I suspect this is because of the company's internal IT policy or something similar, but they are not sure either. 

 

osadma_2-1670904174291.png

osadma_3-1670904200824.png

 

Error with Admin Installer

 

osadma_0-1670904089285.png

Error with Non-Admin Installer

osadma_1-1670904105649.png

 

5 REPLIES 5
PanPP
Alteryx Alumni (Retired)

Hi @osadma 

 

It looks like you have Alteryx Admin Designer installed.

 

Can you run the admin installer as admin (You will need to right-click the installer and run as admin)

- You will need admin permissions most likely, were you able to install Admin designer with admin permissions?

 

I believe you won't be able to install the non-admin Intel Suite since you have the admin version installed 

 

 

Hope this helps. If it does please like the post and mark it as a solution.

grazitti_sapna
17 - Castor

@osadma , Please check if your software and system supports all the below requirements:

 

grazitti_sapna_0-1670910688417.png

Also sharing the link:

 

https://help.alteryx.com/20223/designer/alteryx-intelligence-suite#:~:text=Intelligence%20Suite%20In....

Sapna Gupta
osadma
7 - Meteor

@PanPP  "You will need to right-click the installer and run as admin": This worked for me. Thank you very much for saving my hassles over 2 weeks.

osadma
7 - Meteor

@grazitti_sapna   Thanks for your input!

PanPP
Alteryx Alumni (Retired)

Hi @osadma 

 

I am glad we are able to resolve the issue! 

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