Unable to find an entry point named 'ExportVenvByNameToAFile'

[buddhiDB]

Hi Alteryx Community,

I'm encountering an issue when trying to export an analytic app that includes Python tools. The error message I receive is:

"Unable to find an entry point named 'ExportVenvByNameToAFile' in DLL 'VirtualEnvironmentManager.dll'."

Has anyone experienced this before or knows how to resolve it? Any guidance would be greatly appreciated.

[caltang]

Have you raised a ticket with Alteryx Support to assist? Never seen this error before. Do you know where the genesis point is?

[Bhagira]

Please check the attachment

[buddhiDB]

@caltang , how to raise a ticket for Alteryx support ?

[caltang]

Follow this: https://knowledge.alteryx.com/index/s/article/How-to-Submit-a-Customer-Support-Case-through-Mission-... 

[caltang]

I think you commented on the wrong thread @Bhagira 

[apathetichell]

this is definitely a weird one --- it's trying to export your local python venv (or the alteryx python venv) to a file --- which is weird. what version Alteryx, what version Server? anything weird that you are using in your python tool itself for environment management (uv, Poetry?)