Unable to download the alteryx designer software

[Majid_02520]

I tried with both older and new version for downloading alteryx designer software in my laptop but it showing

"We are unable to grant your request because our export control system has identified your request as a potentially non-compliant export. Our export control system is configured according to the regulations of the U.S. Bureau of Industry and Security (BIS) and the export classification of the product."

Please help me regarding this i am facing this issue from after i got my license key.

[cmcclellan]

What country do you live in? It's either that, or your IP address (usually mapped to country) is the issue.

Can you change your IP address at all ?

[Majid_02520]

Thank you for your response. I am from India, and I’ve already tried using both a VPN and my personal hotspot data, but unfortunately, neither approach has resolved the issue. I’m still encountering the same error message related to export control.

Is there anything else I can try, or could you suggest another way to proceed? I’d appreciate any further assistance in resolving this.

Thank you!