Unable to download files from SFTP using download tool

Question

Hi All

I am trying to download a .zip file from an SFTP server using the download tool. I am trying to download it to a specific location in my local machine.

The workflow runs without errors however, the 'DOWNLOAD HEADER' field has value

HTTP/1.1 503 Service Unavailable
Cache-Control: no-cache
Pragma: no-cache
Content-Type: text/html; charset=utf-8
Connection: Keep-Alive
Content-Length: 16202

the file is getting downloaded in the path but neither the file size is correct nor is it opening
when trying to open the downloaded file I get the below error

Maximum connections is set to 20 and Timeout is set to 10000 secs

What could be the issue? Kindly help

tanvimakhija · Answer

Hi @TheOC

Thankyou for your response. I am afraid changing the maximum connections did not work, still the same issue is there

Let me know if there anything else that can be done or tried

TheOC · Answer

hey @tanvimakhija

I believe your problem will be caused by the maximum connections. Many hosts will block the request if many connections are made in a short space of time. Try settings that to 1, and see if that helps!

cheers,
TheOC