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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

Unable to download Alteryx version 10.5

HarishKN
7 - Meteor
‎05-27-2016 03:30 AM

Hello,

 

I am running Alteryx 10.0 on my laptop and now want to upgrade to Alteryx 10.5, unfortunately not able to do so.

I download the 10.5 version from the Alteryx site even after the successfull install i see the version on my laptop as 10.0.

 

I even uninstalled the 10.0 version and then did a clean install of the 10.5 version yet it says i have Version 10.0

 

Please suggest possible solutions

 

Regards

Harish KN

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3 REPLIES 3
MarqueeCrew
20 - Arcturus
20 - Arcturus
‎05-27-2016 04:42 AM

i would first UNINSTALL Alteryx, then install it.  See if this doesn't help.

 

Thanks, 

Mark

 

downloads.alteryx.com

Alteryx ACE & Top Community Contributor

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HarishKN
7 - Meteor
‎05-27-2016 05:51 AM

Thanks Marquee for the suggestion, however like i mentioned in my initial post i have already tried that.

Maybe i will give it one more go.

 

Regards

Harish KN

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HarishKN
7 - Meteor
‎05-30-2016 05:08 AM

Thanks Marquee,

 

I uninstalled again and now the newer version went through without any issues.

Appreciate your time on this.

 

Regards

Harish KN

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