Unable to Load DLL "PortofolioPluginsEngine.dll": The file cannot be accessed by the sys..

[JProvoste]

Hello everyone,

I've been having this issue with the PortfolioPluginsEngine.dll since I installed  Alteryx (version 2021.3.2) and it happens when I try to see any plot with the browser tool. I've already tried re-installing Alteryx, re-installing R, searching for any setting from the menu wich can help and nothing. can anyone help with this?.

regards!

[marcusblackhill]

Hi @JProvoste ,

This errors usually is caused by the issues during the installation. If you already reinstalled, I recommend you to uninstall completely and install a newer build of this version. Is currently the version 2021.3.5.03604.

If the error persist, try to open a ticket to support@alteryx.com explaining the issue. That can maybe be an issue from an older build of this version.

[JProvoste]

thanks @marcusblackhill,

I opened a ticket about this case, I hope they can help me with this.

[marcusblackhill]

Nice @JProvoste !

Please let us know their response when they solve the case for others who finds this post in the future.

[TheOC]

hey @JProvoste 

I've seen this happen when the admin version of the designer is installed, but the non-admin version of predictive tools is installed. 

I assume with a re-install, this would have been ruled out, but might be worth a try

Cheers,
TheOC