URGENT: Trial Account Not Working – Cannot Access Alteryx

[rudraksh28]

Dear Alteryx Support,

I’m facing serious issues accessing my Alteryx Designer Free Trial.

I initially signed up using my email: en22it301084@medicaps.ac.in, but I didn’t receive any confirmation email. When I try to log in to Alteryx I get the message:
"We can't seem to find your account."

I tried resetting my password, and it let me log in once. But when I tried again later, it again said my account doesn’t exist.

I’ve re-registered, reinstalled, and even used incognito mode — nothing is working. Other students in my class have working trial access, so I believe this is an issue with my specific account.

Kindly help me activate or fix my account as soon as possible.

Thank you,
Rudraksh Vaishnav
Email: en22it301084@medicaps.ac.in

[caltang]

Have you received the license keys via email? What step are you stuck with exactly? Can you paste some screenshots?