Hello!
I am trying to install Alteryx Designer 2024.1 - Non Admin as an Independent Learner. First time I chose the version with Predictive, being curious to explore this part too and started the installation but because I didn't have too much time to wait and it took some time to finish the installation, at some point I cancelled it and then tried to install the simple version thinking that this will take less time and that cancelling would undo everything it got installed. Despite what I was thinking, I ended up not being able to install it anymore. Step by step I've followed the instructions that I found on this page: https://knowledge.alteryx.com/index/s/article/Complete-Uninstall-of-Alteryx-Designer-1583461464200 but that didn't help either. I registered with my second email and tried to install an older version (2023.2) but that also didn't work and now I get some new errors which I will attach to this message as screenshots as well as the older ones. I really want to learn to work in Alteryx Designer and to succeed in installing it on my laptop, but I don't know what else to do. However, I read that there might be something called Alteryx Clean Up Tool that would help me uninstall and remove anything that came with my failed attempts of installing Alteryx but I can't find it.
I would appreciate any advice or information that would help me get Alteryx Designer installed!
Solved! Go to Solution.
Have you tried to purchase a license?
I already have a license, but it doesn't work..it can't uninstall Alteryx Designer 2023.2 and it can't install Alteryx Designer 2024.1 while parts of the older version are still on my pc. Also it doesn't find the right .msi package in order to install the latter version. I just want to get rid of anything left on my pc from the previous attempts to install it that is blocking my current installation.
In the end I managed to install Alteryx Designer 2024.1 and here are the steps that helped me remove everything that came with my previous attempts to install it:
https://knowledge.alteryx.com/index/s/article/Error-The-feature-you-are-trying-to-use-is-on-a-networ...
https://knowledge.alteryx.com/index/s/article/Complete-Uninstall-of-Alteryx-Designer-1583461464200
I also encourage everyone who deals with problems to reach out for customer support (Mission Control ). Their answer came quickly - in the same day - and they sent me great and helpful information, being very respectful and attentive.