Throttle Tool error: Throttle can't cross the Control Container boundary lines

Hi,

I have a workflow that I need to use Control Containers to manage the order of things. In this workflow, I'm using APIs to assign users to clients and it seemed have been working fine for quite some time but recently started receiving:

("error":"too_many_requests","message":"you have exceeded your allowed request limit against the api try again later. See the X-Rate-Limit headers for more details")

I tried adding the Throttle Tool before the Download Tool with the Patch endpoint but now I'm getting:

Throttle can't cross the Control Container boundary lines

Does anyone know how to resolve this? TIA

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Accepted answers

alexnajm

I agree - the error looks like it's on their end now. Check the documentation to see how many requests you can make per minute!

All comments

alexnajm

Can you throttle in your Download tool instead? you should have the option under Connection - that way you avoid the need for a Throttle tool

BonusCup

@alexnajm thanks for this info on being able to throttle inside the Download tool. I checked "Throttle Records" and left it at 60 but I'm still receiving the same error:

("error":"too_many_requests","message":"you have exceeded your allowed request limit against the api try again later. See the X-Rate-Limit headers for more details")

I think it may be an issue on their end now though. I used a Select Records and trying just the first 10 records and got the same error.

alexnajm

I agree - the error looks like it's on their end now. Check the documentation to see how many requests you can make per minute!

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