Summarize Tool system error message

I am using an admin version of 2018.2.5.48994 and running non-elevated. I am now receiving the following error on any summarize tool: Error: Summarize (1): The plugin "C:\Program Files\Alteryx\bin\plugins\AlteryxSpatialPluginsEngine.dll" could not be loaded: The specified module could not be found. (126)

Has anyone else come across this/have any ideas on how to fix it/diagnose what's going on? The strange thing is an uninstall/reinstall seemed to clear the issue on Friday, but then it popped up again this morning!

I have submitted it to support, but I figured I would see if anybody else has come across this as well.

Error Message

Accepted answers

patrick_digan

@TimN @timewaste @TowerOfPower

Alteryx Support (@ntobon) just provided a simple fix for my situation!

"We were able to replicate on one machine; it has something to do with how OCI is installed, but we couldn't figure out exactly what.

What worked on that machine was to add the bin directory to the PATH variable: C:\Program Files\Alteryx\bin

Could you please add the non-admin bin directory to your PATH and test it again? Please let us know if adding the non-admin bin path resolves the issue."

So if you're running the Admin version of alteryx, you have to add: C:\Program Files\Alteryx\bin

and for the non-admin version:%LocalAppdata%\alteryx\bin.

On windows7/10 you should be able to go to start >>> type "Edit System" >>> select Edit the system environment variables >>> then edit the user's or system's PATH variable to add the appropriate folder.

I no longer receive the error with the summarize tool now!

All comments

StephenRuhl

I've had that message pop up when I accidentally had two versions of Alteryx installed. Check to see if an update didn't remove the old version.

patrick_digan

@StephenR Thanks! I checked and only have 1 version installed. It looks like something is goofed up with the data install. When I disconnected the data by deleting all the INI files, it returns back to normal.

TowerOfPower

I get the same error message. Weird, since i'm looking at the "missing" dll. It's happened a couple of times before. Rebooting, or running as administrator clears the error. Annoying nonetheless.

Using admin version 2018.3.4.51585

alteryx_error.PNG

timewaste

@patrick_digan In my case, I have noticed that opening the designer in admin mode isn't really helping the cause. I have started noticing this only after installing data packages recently. Is there a solution for this? Please advise.

My version is 2018.4.

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