Hey @goatley1,
I think there is a thread on this here: Solved: Tour and Default Settings on Start Up - Alteryx Community:
1. Deactivate License in Alteryx
2. Navigate to C:\ProgramData\SRC\FlexeraLicenseManager
Delete the FlexeraLicenseManager folder
3. Navigate to C:\Users\[UserName]\AppData\Roaming\SRC\FlexeraLicenseManager
(replace [UserName] with your username)
Delete the FlexeraLicenseManager folder
4. Back in Alteryx, close designer activation window
5. Within the Manage Licenses window, click on the cog in the top-right corner
6. Select "View Partner Data License Manager"
7. You may See a Warning window, just click "OK"
8. Click "Edit" beside Machine Serial Number
9. Enter your email address (this should be your business email that is associated with the license)
10. Back in Manage Licenses window:
11. Activate New License => Activate with file => Create a request file to request activation
12. Enter First, Last, Email and the license key
13. Click Create Request (This will save the .req file to download folder)
14. Sign in to licenses.alteryx.com in your web browser
15. In the right gray box on the screen it will say Upload Activation Request (please click)
16. Next select choose file (go to the download folder and find the file ending in .req)
17. Click send
18. There will then be a .bin file that you will have in your download folder
19. Return to the Alteryx screen and Click the back button and then click where it says Use an activation file to activate offline
20. Choose the .bin file in your download folder
