Sorry - NooB Question - Installing SFDC Connectors

Hi all,

Sorry for what is probably an easy questions. We are three brand new users, and need to install the Salesforce connectors. I have downloaded the files, but I do not see an exe file anywhere, and I cannot find anything in the menu options that looks like an import function. I have looked at any of the online resources I could find - I cant find anything that explains the process. Any help would be appreciated.

Connectors

Salesforce

Accepted answers

Claje

Hi,

You may need Alteryx support to resolve that, but one thing that you can try, is to re-open Alteryx and when you do, right click on Alteryx itself and select "Run as Administrator" to open it. Then, drag the YXI file into Alteryx.

If that doesn't work, I would recommend sending an email to Alteryx support to ask them what needs to happen.

All comments

Claje

Hi,

The files you downloaded should be .yxi files.

If they are, you should just be able to double click on them, or click and drag them into Alteryx and it will prompt you to install them. The YXI file gives Alteryx instructions on how to properly install these connectors for you.

Hope this helps! Let me know if that doesn't solve your problem!

jdebrincat

I should clarify - I am on a Mac, so I am running VM to use this. Not sure if that matters or not. I tried dragging and dropping the YXI files - won't work. I also tried opening those files using the Alteryx Designer app - no luck.

Claje

As long as the YXI files are accessible by the VM that shouldn't be a problem.

What version of Alteryx are you running?

I just tested with the Salesforce Input tool on 2018.3 and was able to get it to prompt for installation:

jdebrincat

I am running v 2018.4.4.54346. Alteryx Admin Designer.

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