Soap API request to Workday not working

[vaibhav3339]

Hi Team,

I am using Download tool to put an API request to workday but I am getting below error 

<faultcode>SOAP-ENV:Client.validationError</faultcode><faultcode>SOAP-ENV:Client.validationError</faultcode>

Can someone help me to understand what is this error about and how it can be fixed.

[apathetichell]

this is like driving past a restaurant and seeing it closed. you then go to the auto repair shop and said 'help! why is the restaurant closed.'

[Deano478]

@apathetichell okay that one got me 😂😂 I feel your frustration there is no context here at all. Not even the request format 

[apathetichell]

I'll offer my usual sagely advice here - get it to work in Postman - then go to Alteryx.

[vaibhav3339]

Payload is working fine on Postman. But the same payload is giving above error. Is there any pre-requisite required from Alteryx side? 

PS I am new to both Alteryx and API's

[apathetichell]

share a screen shot of how you are sending your payload into the download tool in alteryx. are you configuring it with the same headers (ie content-type) that you have in postman? are there any ip restrictions from Alteryx? Honestly - without seeing what you are doing in both Postman and Alteryx- this is asking for a lot because with rest apis there are millions of reasons why you could have an issue and with soap apis this is tens of millions.

[vaibhav3339]

I am passing my payload as an variable in the download tool. There is no header in my Payload as I believe that is something which is optional. Username & Password is already embedded in the payload.

I am not permitted to share any screenshots or data here.

Just want to understand what does this error means :SOAP-ENV:Client.validationError

[apathetichell · Accepted solution]

Back to the core of my critique -  this message comes from Workday. It is about your payload. This message does not come from Alteryx. 1) check the content-type. make sure you are are manually setting this in Alteryx as Soap.

2) - read this stack overflow.

https://search.app/BhZJBzRfLsjCmTuU9

Re check what you are cutting/pasting from Postman because odds are something is wrong.