Sending HTML Email with Email Tool

[Inactive User]

I haven't had any success attempting to send a HTML format e-mail using the Alteryx E-mail tool.  The tool doesn't recognise when the body is HTML or provide the option of configuring the tool to send the e-mail as HTML format.  As a result the HTML gets sent as plain text. 

The render tool can be used to render the HTML into an image and passed into the Body of the Email tool however this means that an image is sent rather than HTML and the href links can't work.

I'm currently sending e-mail using the bmail command line client (in a Run Command tool) so that e-mails can be sent as HTML.

Has anyone else experienced this problem or found a solution using built in tools?

[rshoe]

Hello!  Happy to try and help!

I have not found it to work by putting HTML directly into the email tool or report text tool.

Instead, I attach a formula tool before the email tool to create a "body" field. I believe this is what @Rod0Davis was referring to. This is where I put the HTML, and then choose that field as the body in the email tool. Below I have snippets where I used the HTML you provided and was able to send and receive the email with formatted text.

I hope this works for you. 

[Hsandness]

Thanks for the quick response. I'm not able to get that setup to work. I even simplified the HTML tag so that there are no CSS properties and here is what I got. You and I are on different versions so I'm guessing the error message I'm receiving is due to version incompatibility. 

HTML text in Formula Tool: "<p>The attached report file</p>"

Email Tool: Uses the above HTML from the Formula tool in the Email Body section of the Email tool.

Alteryx Version: 2022.1.1.42725

[rshoe]

That is unfortunate. I am using it in designer, but from my research HTML passing through a formula tool is not supported on the server. Sorry, I could not help.