Send email if condition meet

Question

Hi, Newbie here. I am working a project to send email if theres a tickets with status unassigned. also, send separate

email if no tickets with status unassigned. The issue with my workflow is 2 emails are sent regardless of the status. Hope to get assistance as to what the better approach. Thank you

alexnajm · Accepted Answer

Sounds like you could leverage use case #3 in the Control Containers article! https://community.alteryx.com/t5/Engine-Works/Control-Containers-Take-Control-of-Your-Workflow/ba-p/1109233