Salesforce Input Tool (Existing Report)

Question

Hello everyone,

I am a bit new to Alteryx. I've connected to Salesforce using the Salesforce Input Tool, and connected directly to an existing report in salesforce.

From you all's knowledge, when connecting to an existing report, does it cap the results at 2,000... as stated in Salesforce? I was expecting it to provide all records.

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apathetichell · Answer

Can you throw a Browse tool after the Salesforce Input Tool - and check how many records are in the BROWSE tool - not the Salesforce input tool's results windows.

Tool based results windows can show partial dataset. The result window there is ambiguous if it is displaying a full dataset of 2000 records - or just 2000 records of a partial dataset.

Dean4U · Answer

@Jaiversace  - Thanks for reaching out to us. I checked our help articles, and it looks like this is a known issue in the Salesforce Input tool v5.0.10. Please follow this link and expand the Salesforce Tools Release Notes tab to check it out.

Below are the next best steps to report this issue directly to our product and support team.

1. Open https://my.alteryx.com/ and login to your MyAlteryx account.

2. Click on the 'Case Management' tab and click on the 'Submit New Case' button.

3. Describe your issue and reference the Help link to report this issue.

The above steps will highlight this issue and prompt our support team to find a resolution or workaround to help you.

Please let me know if you need any further assistance.

Take care.