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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Render Tool - "The file is not a supported format"

Joma
7 - Meteor

Dear community,

 

I am struggeling with the render tool which I want to use to color code my output file.

It doesn´t matter which workflow I am trying, either my own or some I downloaded from the community, I always receive the same error message at the render tool that "the file is not in a supported format", and I have no clue why.

 

Please let me know what information else I can provide you to solve that problem. I can upload any workflow where I add a render tool... but it always leeds to the same result at my alteryx....

 

Thanks in advance!

 

Joma_0-1676360916035.png

 

 

6 REPLIES 6
binuacs
21 - Polaris

@Joma Are you facing the issue with the example workflow as well?

binuacs_0-1676363059013.png

 

Joma
7 - Meteor

Thank you for your fast response. 

Actually the example workflow doesn´t even open if I press on the buttom.

Which leads me to the conclusion that something might be wrong with my Designer version. I realized that I dont have the latest version from the Designer so I will update and hope afterwards everything works. 

Joma
7 - Meteor

Hi all,

 

the problem is still open. I have now the latest Alteryx Version 2022.3.1.395 and still the same problem occures.

If I access the Render Sample workflow same error applies. What makes me wonder is that I can not select the output mode. It only shows "Choose a specific output file".

 

I hope somebody can help me.

 

Best

 

Render Tool Error.png

Render Tool Error 2.png

  

 

 

 

Robin_McIntosh
11 - Bolide

Can you add %temp% to the beginning of your output file as suggested here?  I tried it and it works.  Doesn't answer the original question as to why you don't have the temporary options.

https://community.alteryx.com/t5/Alteryx-Designer-Discussions/Render-tool-output/td-p/686269

 

Ganesh123
7 - Meteor

Hi, Do we need to add "%temp% before my share folder path? for example share folder start with my I drive path  "\\I\abc\ball\"

Robin_McIntosh
11 - Bolide

@Ganesh123 - Why would it be a temporary file if your outputtng to a share drive?  I'm not following the question.

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