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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Registration form keeps opening

BonusCup
11 - Bolide
‎04-04-2025 08:03 AM

Hi, 

 

I have already completed this form and registered but the form keeps opening every once in a while.  I just close it and am still able to use Designer but is there a way to stop this from opening?

 

registrationForm.jpg

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3 REPLIES 3
Vatsal_Nagar
5 - Atom
‎04-04-2025 09:25 AM

Same issue been happening a lot lately.

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mpeknik
5 - Atom
‎04-07-2025 07:49 AM

The form keeps opening on startup and I complete it each time then close it. Sometimes Alteryx functions as it should, other times it freezes and I have to close in task manager and start again. Very frustrating!

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EduardoH
Alteryx
Alteryx
‎04-07-2025 09:48 AM

This issue has been reported by other users on versions 2023.1 & 2023.2. Applying the latest patch seems to resolve this issue. The other possible solution is to update a certificate. 
This Knowledge Base article gives more details. Alteryx Designer 2023.2, 2023.1: Alteryx Registration window appears randomly even when licensed

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