Please help! File menu is disabled.

[lhanson2]

I can't open a workflow from the File menu. When selecting File from the top menu, nothing happens; however, I am able to click view and the menu drop down appears.  

[jdminton · Accepted solution]

ok, silly question, but have you restarted Alteryx? Also, it's not clear how much of the screen you're showing in the screenshot. Is the canvas visible for you?

[lhanson2]

It appears the issue was due to me having shared network files open on my local machine that was trying to sync with my virtual machine where Alteryx is installed. Once I closed the files on my local machine, the File menu was enabled. 

Thank you for your speedy response.