Paid License e-mail not registering in the serial number

Question

Greetings,

I have a paid license and need to submit a case, however there is no serial number = email on the application.

How do I add it? so that my email is linked to the account and my email recognized to submit a case.

No Email Listed as Serial number.PNG

AkimasaKajitani · Accepted Answer

Hi @BAvitia88

Please confirm this url. There is how to change the serial number(e-mail) at this post.

https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/How-to-Change-Your-Licensed-Email-Address/ta-p/614107