In case you missed the announcement: The Alteryx One Fall Release is here! Learn more about the new features and capabilities here
ACT NOW: The Alteryx team will be retiring support for Community account recovery and Community email-change requests Early 2026. Make sure to check your account preferences in my.alteryx.com to make sure you have filled out your security questions. Learn more here
community Alteryx IO MyAlteryx
alteryx Community
Search
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Close
Start Free Trial

Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

PDF Sent via Email Not being able to open?

celts12289
6 - Meteoroid
‎07-15-2020 07:45 AM

I'm having a problem with PDF files that are being sent out through an Alteryx workflow that my technicians can't open on there phones.  Alteryx is not generating the files, just grabbing them from a file location and sending it out.  I can open the attachment on my CPU and if I forward it from my CPU it works fine.  So it's something with how Alteryx is sending the PDF that is causing the issue.  Any ideas??

Labels:
Reply
0 Likes

Accepted SolutionSolved! Go to Solution.

1 REPLY 1
celts12289
6 - Meteoroid
‎07-15-2020 10:25 AM

So an update on this.  This appears to be a bug with the version I have, 2019.3.  I tried with 2020.1 and it worked fine.  Unfortunately our Gallery is set up for 2019.3 so I'm not able to use Alteryx for this particular project.  So be aware that if you have this problem it may be the version you are using.

Reply
0 Likes
Labels
Top Solution Authors
View All