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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

ORA-12170: TNS COnnect timeout ocurred

TDGuy
7 - Meteor
‎07-07-2017 10:19 AM

Hi,

 

 I am currently using the 32 bit version 10.6 and there was an update done to the Oracle OCI DB that required modifying the TNSNAME file. 

 

After the TNS file was changed,  I was unable to connect to the DB via Alteryx.  I get the aforementioned error every time.  I am able to connect via Brio and a confirmation was also done with SQL Developer.

 


Any suggestions would be appreciated.

 

Thanks

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2 REPLIES 2
WayneWooldridge
Alteryx Alumni (Retired)
‎07-10-2017 08:40 AM
Since you are able to connect to Brio and well as SQL Developer, I suspect there is something in your firewall that is keeping you from connecting to Alteryx. Your admin may need to whitelist Alteryx in order to for you to connect. Contact your Oracle DBA for more information (see https://community.oracle.com/thread/363885?start=0&tstart=0 as well).
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TDGuy
7 - Meteor
‎07-11-2017 02:47 AM

The issue was resolved by installing a newer version of Alteryx, which required updating drivers, and installing the appropriate oracle suite. 

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