Not able to connect to the Schedule Workflow

Hi Alteryx Team,

in our team, we recently deployed Alteryx Server & the Alteryx Designer.
But when I want to schedule a workflow from my designer it is throwing me an error "Scheduling is not been enabled on this server. Contact your server admin to enable scheduling".

Here i'm the server admin & I have enabled myself to schedule the workflows.
Can you help me to understand where it is going wrong?

Attached both screenshots for your reference.

Thank you.

Screenshot 2023-07-11 at 5.20.46 AM.png

Screenshot 2023-07-11 at 5.25.51 AM.png

Workflow

Scheduler

Accepted answers

alexnajm

Interesting! Since it's enabled for you as a user, it must not be enabled overall for the Server. Is this turned on in Server Admin Settings? Not able to connect to the Schedule Workflow snap #2.PNG

All comments

alexnajm

@Srujanmara1 Have you uploaded your workflow to Server and tried scheduling there? Typically Desktop Scheduler is separate from scheduling on Server!

Srujanmara1

I'm not able to upload to the server, I want to upload my workflow from designer to server & schedule it over there.

alexnajm

Exactly! Can you go to then File > Save As > Alteryx Gallery and upload it from Designer to Server? If you haven’t connected Designer to Server yet, it will ask for a link to your company’s server.

Srujanmara1

I have already saved a workflow in my server, which I saved it from designer.
Attached the SS for the same.
check it, even after this

Screenshot 2023-07-11 at 5.47.59 AM.png

Screenshot 2023-07-11 at 5.48.23 AM.png

alexnajm

Again I would schedule from Server not Designer Desktop. Go into the workflow on the Server on your browser and there should be a schedule button there!

Srujanmara1

can you guide me on how to schedule it from Server?
I'm not able to find the scheduler option.

alexnajm

I don’t have access to my laptop currently but these are the instructions: Schedule

Go to asset on the browser
Hit Schedule
set schedule with recurrence you want

danilang

Hi @Srujanmara1

There's an option in the Server System settings called "Enable Scheduler auto-connect" Make sure that this is checked.

Can you schedule the workflow from a browser?

Dan

Srujanmara1

In the Server System settings, the option is enabled, I'm not able to schedule the workflow from browser.

alexnajm

There isnothing like this on the asset on Server? What version of Server do you have?

Not able to connect to the Schedule Workflow snap.PNG

Srujanmara1

I'm using the latest version of the server 2023.1, I'm not able to see the schedule options in the server.

Screenshot 2023-07-11 at 8.20.45 AM.png

alexnajm

Interesting! Since it's enabled for you as a user, it must not be enabled overall for the Server. Is this turned on in Server Admin Settings? Not able to connect to the Schedule Workflow snap #2.PNG

Srujanmara1

Bingo!
This was not enabled, I enabled it right now & everything is sorted now.

Screenshot 2023-07-11 at 8.39.25 AM.png

Thanks for the help.

alexnajm

Glad we were able to resolve it!

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