Hi Experts,
I've a friend working as an Alteryx Admin told me that when he usually opens the license management portal - https://us1.alteryxcloud.com/license-portal/ , he can view all the 4 tabs in the page- Home, Licenses, Users and accounts.
I newly joined working as an Alteryx Administrator as well, but all I see on the portal when I try to go in is the "home page" for our current account.
I found that my access is insufficient to view the pages. I so got in touch with support, and the business requested that I give an explanation for why I should require it. I can't simply say that I need the access to view all the designer licenses, users and account details, this has to be a proper justification. I need assistance what should I respond (valid reason)?
Please assist.
Hi @RE5260,
Your role must be changed from "End User" to "License Administrator" in the License Portal. After that, you'll have the same view as your friend.