Need guidance in downloading alteryx

[nayannimisha]

How to download latest version Alteryx? 

[albert_alaluf · Accepted solution]

@nayannimisha Go to https://my.alteryx.com, click on licensing and downloads.

then click on download

select the version you want and click next

Then click the version (admin or non-admin) and click download.

It looks like there are many steps, but this is you should follow.

[nayannimisha]

Many thanks for step by step explanations. I think I was doing something similar but every time when I was clicking on down load it took me to a blank page which unfortunately didn't allow me to move for next steps. PFA screenshot.

[albert_alaluf]

This is strange. So, on that page, are you able to see your account which it says Showing for account and dropdown box for your account #? Other thing, are you downloading on VPN and/or behind firewall/proxy? This may cause an issue. And as a last resort, you will see a notification on the top of the page which it says '

You are experiencing the new licensing portal. You can go back to the previous version. - Go to prior version, click there. 

Also try to download from different PC/network to see you have same experience.