Hi,
I am sharing herewith the sample data.
So,i would require to have the month on month ARR comparison customer wise.I have data of around 18 years.
The objectives of the case would be-
1)Customer Churn-If the ARR of particular customer has fallen down from some positive number(Let's say 100) in previous month to 0
in the current month.
2)New Customers added-If the ARR of particular customer has raised from 0 in the previous month to some positive number(Let's say 100)
in the current month.
3)Customer Expansion-If the ARR of particular customer in current month has increased from previous month .
4)Customer Downshell-If the ARR of particular customer in current month has decreased from previous month .
After this,i have to calculate the total no. of customers churned,total no. of new customers added,9
Customer expansion(knowing the expansion customer wise and total expansion as well,(both ARR and customer wise))
,Customer Downshell(knowing the downshell customer wise and total downshell as well(both ARR and customer wise))