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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Mail Tool Timeout

Cspen
7 - Meteor

Hello, 

 

I am experiencing some issues when using the mail tool and i am struggling to find an answer to the problem. I am able to run my report to my email with no issues when I am at my corporate office, however as soon as I try to run my report from home the email tool errors out with "tool runtime limit reached" This issue has popped up within the last week and I can't find the issue. My workflows are not extensive as I even tried to email out an empty excel file and that wouldn't run either. Has anyone else experience this and found the issue? Thank you in advance 

1 REPLY 1
alexnajm
18 - Pollux
18 - Pollux

It is likely then a network issue (i.e. VPN, ethernet, etc.)

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