Logistic Regression: Error in PDF

Question

I have built a workflow with a logistic regression tool that I handed off to a client to manage. The workflow is running fine on my machine but when the client opens the package on their desktop and tries to run it, they are getting error messages that I have never seen regarding an "Error in PDF(null): failed to initialise default PDF font". Any ideas on how to resolve this error? There is no PDF related component in the workflow. After the regression tool, the output goes into a scoring tool. Any suggestions appreciated.

Edit: the R installer is already installed.

ArnaldoSandoval · Answer

Hi @kylie_k

That's very important that you either use the same version of your client or upgrade them to your version; a mixed version is not adviseable.

kylie_k · Answer

Thank you for the responses @ArnadoSandoval and @caltang!

Is it necessary for the workflow to be exported by the same Alteryx version that my client will use? I.e. I built the workflow on Alteryx version 2022.1.42604 and will export it and my client needs to use version 2022.1.42604 when opening the package?

I am meeting with them tomorrow and will update the post accordingly when we resolve. Thanks again!

ArnaldoSandoval · Answer

Hi @kylie_k and @caltang

I just found this knowledge article How To Use the R Tool with Packages Compatible with R Version 4.1.3 which could be relevant to your issue.

Arnaldo