Alteryx Designer Desktop Discussions

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License Key

Jmkelly
5 - Atom

I have previously used my license key to activate Alteryx on a school desktop. I have resigned into the school desktop and re-entered the key and it is not signing in. There is an error that reads there are no available seats in this license. 

2 REPLIES 2
Felipe_Ribeir0
16 - Nebula

Hi @Jmkelly 

 

did you do this on the school desktop?

 

Felipe_Ribeir0_0-1669657761456.png

 

Felipe_Ribeir0_1-1669657827275.png

 

BrandonB
Alteryx
Alteryx

Hi @Jmkelly 

 

Alteryx normally does not ask you to enter the license key every time you log into the computer. It is likely that your school computers do not persist the user profile information and/or you logged into a different school computer which is why Alteryx asked to be activated again. Do you know which scenario is more likely? 

 

In short, the Alteryx license is meant to be activated on a single machine for a single person. You are seeing the message that there are no seats available because the key has already been activated on another computer or the original profile was wiped when you logged out. 

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