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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Licence expiring randomly

chiraz_cheikha
6 - Meteoroid
7 hours ago

Hello,

I have an issue with Alteryx Desktop installed on my virtual machine. Randomly, a window pops up – sometimes monthly, sometimes every few days – prompting me to regenerate my license at licenses.alteryx.com. However, as shown in the second screenshot, I'm encountering an error on that site.

 

Do you have any idea why this might be happening ? and also how to prevent the window demanding the licence from popping up ?

 

Thank you!

 

Screenshots:

 
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