Jupyter Notebooks Unavailable

Question

Hey, I've been trying to connect my Python tool in Alteryx Designer 2023.1.1, but whenever I attempt to load my Python notebooks, it just keeps loading indefinitely and doesn't respond. This issue doesn't occur in version 2024.1.1, but I need to use 2023.1.1 specifically.

I suspect it might be related to having multiple Python versions installed on my system, as I also work with cloud services that require Python 3.11. How can I ensure that Alteryx recognizes the correct Python path and properly sets up the virtual environment (venv) for the notebooks?"

tomsuare · Answer

Hey, thanks for the suggestion I did have both versions installed but I had tried removing both and reinstalling 2023.1.1 and still got the same issue the jupyter notebooks don't load. I think it might be related to the fact that I have multiple python versions in my pc because I work alongside with cloud services that need python 3.11, so not sure how can I make sure alteryx understands which python version get the path from and properly creates the venv for the notebook

apathetichell · Answer

Do you have 2024.1 and 2023.X on the same system? that would explain this. The python versions are difference and 2024.1 is not backwards compatable. You would need to remove it -> remove 2023.X -> reinstall 2023.X.