Issues Downloading Tools from Marketplace
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Hello!
I currently use Alteryx version 2023.1. Since upgrading to this newer version, I've had issues downloading ANYTHING from Alteryx Marketplace.
When I try to download any tools, this error pops up: "COULDN'T DOWNLOAD - NETWORK ISSUE".
I've tried the following:
- Restarting computer
- Clearing cache and using both IE/Google Chrome
- I have zero problems downloading files from other websites
Please advise. Thank you in advance!
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@tsui_megan
That's very strange. The version of Alteryx you have installed should have absolutely 0 bearing on your ability to download files from a website. Have you tried downloading on another wifi/hotspot connection?
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Hello @OllieClarke, thanks for your response! 😊 Yes, I've tried to download using different WiFi connections. Still the same issue.
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The issue has been resolved.
I was able to download tools without any issues only when I DISCONNECT from my VPN. 😊
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I am having this issue and it doesn't seem to matter if I am on VPN or not, different hotspot, different browser, etc. I keep getting network error and am getting a bit frustrated. It shouldn't be difficult to download a small tool...
