Issue facing in Alteryx download

[Kamran1991]

I am facing the issue, while downloading the Alteryx desktop app.

Can anyone help me?

Anticipatory thanks,

Kamran

[alexnajm]

Which page are you seeing this on? us1.alteryxcloud.com/license-portal/? 

You can also try the previous version: Home Page - FlexNet Operations End-User Portal: Make sure you are selected on an active account in either case

[Kamran1991]

Have checked that also.

On older portal, I don't see even the item list.

Please see attached snip.

Thanks,

Kamran

[alexnajm]

It would be worth emailing fulfillment@alteryx.com then!

[jrgo]

Did you log into the license/download portal using the email you registered your Designer license key with? I believe it'll only show the downloads for the licensed products that email has been registered with.

If you are logging in with that email, then yeah... go with what @alexnajm suggested or maybe reach out to whoever manages your licenses within your company.