Internal Error occured when running Salesforce Input tool

[jfengw3]

Alteryx Designer Version: 2023.1

Salesforce Input Tool Version: v5.0.10 (June 28, 2023)

It's great to add support for OAuth authentication and custom domains in this new version. But seems there're some defects in this version.

In old versions like Salesforce Input Tool v4.2.4 (April 28, 2021), I can connect to salesforce and fetch data with username, password and security token; 

But in this new version, connection sucessed and authentication passed, but when click "Run", error occured as below: 

Internal error: Failed to read port assignment

Internal Error - Deadlock detected (@1)

Anyone can help to fix this issue? It's quite urgent and critical, much apprecaited !

[jdrummey]

Hi @jfengw3 , I'm having the same issue, were you able to find a solution?

[kylie_k]

I'm experiencing same issue - any resolutions?

[AijajShaikh_2023]

Did you try to delete C:\Users\<USER>\  the .shiv folder and run the workflow again.

[J_Cannon]

This worked for me thanks!

[Alteryx_Stefan]

For all that - like me - ran into this problem it most likely is due to the fact that your Windows User Account Name has a space in it: like C:\Windows\User\xwz abc\... That is something Python can't yet overcome. Here's the article in the Knowledge Base: https://knowledge.alteryx.com/index/s/article/Salesforce-Error-Internal-error-Deadlock-detected-1-an.... What I will test is to reinstall (Alteryx and the addon) as an Admin as Admin-Version and then see, it that might work. I'll let you know.